How can we help?

No, there are no setup costs at all. You start with a 14-day free trial with full access to the online ordering system, POS register and delivery management — with no obligation. After the trial you pay from €50/month + 8-12% commission on online orders only. In-store POS usage is always free. Support, updates and the marketing kit are included at no extra cost. No setup fees, no hidden costs and no automatic renewal — no surprises. Perfect for supermarkets and specialty stores that want to start their own ordering platform in the Netherlands, risk-free.

You get 14 days full access to all features, without costs and without obligations. After the trial you choose whether to continue. No automatic renewal, no surprises.

No. From €50/month + 8-12% commission on online orders — that's it. In-store POS usage is free. Updates, support and the complete marketing kit (flyers, window posters, QR stickers) are included at no extra cost. No setup fees, no ranking costs, no mandatory promotions. Unlike Uber Eats or Thuisbezorgd, we charge no platform surcharges. What you see is what you pay. Always.

Weekly. Your revenue is automatically transferred to your bank account every Monday, after commission deduction. Fully transparent in your dashboard.

Most supermarkets and specialty stores are live within 24 hours with their own ordering platform. After you sign up, a personal account manager contacts you for a short 15-minute intro call. We set up your webshop with your logo, colors and domain, import your product catalog (via Excel or photo) and provide 1-on-1 training for you and your team. Have your product list ready? Then your ordering system can go live the same day. On average, retailers are fully operational within 5 to 7 days, including delivery management and POS register.

Yes, fully. Send us your product list in Excel, a photo of your menu, or even your current website — we'll build your catalog with prices, categories and images.

Yes. We organize a 1-on-1 session of 30 minutes where you and your staff learn how the ordering app and POS work. Afterwards we remain available for any questions.

Vlugbezorgd supports multi-location management. Each location can have its own menu, opening hours and delivery team, while you oversee everything from one central dashboard.

With Vlugbezorgd you can set up your own delivery service within a week: you get your own webshop, POS system and delivery management under your brand, without having to build or buy your own software first. You pay from €50/month + 8-12% commission on online orders, with a 14-day free trial and no setup costs.

Absolutely not. If you can use a smartphone, you can use Vlugbezorgd. Our platform is designed for entrepreneurs, not techies. And if you have questions, our support team is always ready to help.

We support iDEAL, Bancontact, credit card (Visa, Mastercard), and cash payment on delivery or pickup. All online payments are securely processed through our certified payment provider.

Yes. You can manage your inventory manually in our dashboard, or import via Excel. For larger stores we also offer an API integration with popular POS systems.

Fully. All data is stored on EU servers in compliance with GDPR. HTTPS encryption, regular automated backups and two-factor authentication are standard. Critically: you own your customer data — names, addresses and order history all belong to you. We never sell, share or use your customer data for our own marketing. Unlike large platforms that claim customer data for themselves, Vlugbezorgd keeps your customers yours.

Yes! You manage your own delivery team through our platform. Drivers get their own app with route optimization and customers can track deliveries live. You keep full control over the delivery experience.

Yes, click & collect is enabled by default. Customers pick a pickup slot, pay online or in-store, and you get notified when they're on their way.

As soon as a driver picks up the order, the customer sees a live map with estimated arrival time. Works automatically via the driver app — no separate setup needed.

Vlugbezorgd is available throughout the Netherlands — from Amsterdam and Rotterdam to Groningen and Maastricht. You set your own delivery zone by postal code or km radius and define different rates per zone. Whether you serve one neighborhood or an entire region, delivery settings are flexible. Supermarkets, bakeries, butchers and specialty stores across the Netherlands use our platform to manage local delivery themselves.

Yes. You can use Vlugbezorgd with click & collect only, without ever offering delivery. Customers order online and collect in-store — no drivers required. If you want to add delivery later, you can switch it on any time from your dashboard.